THE EFFECT OF LEADERSHIP STYLE ON EMPLOYEES’ JOB SATISFACTION IN ETHIOPIA POSTAL SERVICE: THE CASE OF EXPEDITE MAIL SERVICE (EMS)

Abstract

The main objective of this paper is to examine the effect of leadership styles on employee’s job satisfaction in Ethiopia postal service in the case of expedite mail service (EMS). This study depends on data gathered from employees of EMS. To achieve the objective of this study, descriptive method was used, questions were distributed to 133 respondents and 127 returned the questionnaires. Secondary data were also leadership style and employees' job satisfaction. The discoveries likewise uncovered extracted from prospectus and other published materials of Ethiopia postal service. The data collected from the questioner were analyzed using statistical tools such as mean and standard deviation. This study has looked at the relationship between leadership styles and job satisfaction of employees in the EMS and discovers the effect of leadership styles on employee job satisfaction. A Multifactor Leadership Questionnaire was used to measure leadership styles and job satisfaction. Information gathered from respondents was analyzed using descriptive and correlation analysis. The study uncovered that leadership styles were fundamentally related with job satisfaction. The findings of the study demonstrated that there was a huge relationship amongst transactional and transformational that employees favored transformational leadership style over transactional leadership style subsequently the most astounding mean score of the worker job satisfaction measurement went to transformational leadership style. The result of the present study proposes the significance of transformational leadership style that ought to be advanced through the organization's strategies.