Building Construction Quality Management Practices: The Case of J.JCON CONSTRUCTION

Abstract

This research intends to work on building construction quality management practices in the case of J.JCON CONSTRUCTION. To achieve its objective, the study employed both descriptive and quantitative research design and both primary and secondary data were used. Questionnaires, interview, and document review were, therefore, used as data collection tools. Furthermore, it employed census method to draw its samples since, the number of respondents are are managable. The survey questionnaire was designed based on the literature and on the information collected through the document review of the project. The survey questionnaire was distributed to 38 employees in the company who were selected purposively all 38 respondents were responded, which represented a response rate of 100%. The data gathered through the questionnaire was analyzed by statistical analysis that proceeded to interpret, manipulate and evaluate the core idea and findings of the data. The descriptive statistics are a method of analysis that provides a general overview of the results and used to analyze the result of questions. Rating scale is one of the most common formats for questioning respondents on their views or opinions of an event or attribute. In this regard, participants were asked to indicate the level of the impleme ntation components of facility management and causes of problems on building facility management implementation by rating them on five point scale, (Very low important (1), Low important (2), Medium important (3), high Important (4), Very high important (5)). The research finding indicated that most respondents were familiar with the concepts of quality and quality management but its application was low. Several authors also pointed out that most of the hindrances to the application of quality management practices are lack of information in the area. Further to this, different success factors are identified for the success of quality management practices.