DETERMINATES OF EMPLOYEE’S JOB SATISFACTION THE CASE OF BEKER GENERAL BUSINESS P.L.C

Abstract

The purpose of this study is to determine level of employees’ job satisfaction and to identify factors affecting employees’ job satisfaction. Factors that have an impact on job satisfaction include salary and benefits, promotion and development, work environment, and relationship with management and staff. A Quantitative research approach using structured self-administered likert scale questionnaire was employed. A census sampling was used. A total of 135 questionnaires were distributed, and out of this, 129 sheets of paper were collected and analyzed using via SPSS version 20 and different statistical tools such as mean, correlation, and regression analysis are used. The result of the study showed 34.1%, 30.2% and 27.1%% of the respondents are dissatisfied, Neutral or satisfied respectively. The findings of this study indicated that the four independent variables (Salary and Benefits, Promotion and Development, Work Environment, and Relationship with Management) have a statistically significant positive relation to the overall employees’ satisfaction. The regression analysis showed that 54.5%. % of the variation on employees’ satisfaction can be explained by the independent variables. The results also showed that salary and benefits play the most important predictor role in determining the level of employees’ satisfaction followed by promotion and development, relationship with management, and work environment respectively. The research concluded that there are a significant portion of unsatisfied employees’ in beker general business p.l.c. Therefore, to increase the level of employee’s job satisfaction, possible recommendation of the research, are providing competitive benefits, giving rewards and recognitions, developing employee’s skills, creating positive work environment, engaging employees and tracing job satisfaction.