THE ROLE OF MANAGEMENT ACCOUNTING INFORMATION IN ENHANCING DECISION MAKING AT DASHEN BANK

Abstract

The purpose of this thesis is to assess the role of managerial accounting in enhancing decision-making in Dashen Bank. The study adopted a descriptive research type and quantitative research approach in assessing the role of managerial accounting in enhancing decision-making. The selections of the sample respondents were made using haphazard or convenience sampling techniques. In addition to this , the study relied mostly on primary data sources where a self-administered questionnaire was utilized as a source of data. Then the gathered data was coded and entered into Statistical Packages for Social Scientists (SPSS Version 21.0). The study found that managers use management accounting information in the strategic and tactical decisions of the bank and the study concluded that the bank extensively uses management accounting information in the strategic and tactical decision and key techniques like cost accounting, financial reports, CVP analysis, budgeting, variance analysis, and management reports were adopted in the decision-making process. Finally ,the study recommends Since there are undeniable amount of respondents which were neutral to statements regarding management accounting information and system, the bank should provide training and technical support.