ASSESSMENT OF CONSTRUCTION PROJECTS CONTRACTORS’ PERFORMANCE IN CASE OF ETHIOPIAN AIRLINES

Abstract

Assessment of Construction projects contractors’ performance will have potential benefits for increased productivity, efficiency, improved project predictability, increased stakeholder’s confidence, improved communication, and increased probability of project success. Proper management of construction projects contractors’ performance can help project success with standard quality, productivity and expectations However, in most cases Ethiopian Airlines construction Projects contractors performance do not seem productive and some face quality and delay problems. The objective of this paper is to identify the factors which affect construction projects contractors’ performance. The study employed descriptive research design using primary and secondary data. The data for this study was obtained through questionnaires, and the survey questions were distributed to 45, Contractor and 15 Consultant professionals working on Ethiopian Airlines construction projects. The respondents were selected using stratified sampling techniques. The responses were analyzed and interpreted using SPSS analytical tools. The results of the study indicated that different factors such as cost, time, people etc. affect performance of a construction projects contractor. The conclusion drawn is the usage of schedule management tools and techniques is low level. Based on the findings it is recommended that construction projects contractors address the constraints to make use of customized schedule management tools and techniques. The results of the study will help Ethiopian Airlines construction projects to improve their level of using Project schedule management tools and techniques and the study lays foundation for further researches.