THE EFFECTS OF MANAGEMENT COMMUNICATION ON PROJECT SUCCESS: A CASE STUDY OF ALSON FROMSA CONSTRUCTION

Abstract

This study investigates how project Management communication influences project success in Alson Fromsa construction. The aim of this study was to identify the impact of management communication, communication method, communication channel, and communication barriers on project performance. The study used an explanatory research design and a quantitative approach. Primary data were collected from project team members using questionnaires. Out of a sample size of 107, 87 respondants (a response rate of 81) have responded timely . Data analysis was done using descriptive and inferential data analysis techniques. The results of the study revealed that management communication, communication method, and communication channel had a positive and high level of significant effect on project success. Communication barriers like absence of trust among project team members,inadequate line of communication and lack of information disclosure by the project managers had a negative and significant effect on project performance. Oral communication method was the most commonly used compared to others. Bottom-up information flow was the dominant pattern of communication flow followed by horizontal (lateral) information flow. It is recommended that project management communication and communication methods should be strengthened; top-down communication in the project should be encouraged; and barriers to effective communication should be avoided by revising the established line of communication and building trust among employees.