THE EFFECT OF LEADERSHIP STYLES ON EMPLOYEE PERFORMANCE IN ETHIOPIAN AIRLINES

Abstract

Leadership and leadership style are the most important factors for both the employee and the organization in the achievement of goals/any result. The main objective of this study is to examine the effect of leadership styles on employee performance in Ethiopian Airlines. Leadership styles such as democratic, Autocratic, Laissez-faire and coaching leadership styles were used as the independent variables. A standardized questionnaire was distributed via google forms to 135 respondents, random sampling technique was used. The data collected used a structured five-point Likert scale and was analyzed using descriptive statistic and inferential statistics. Descriptive statistics was used to summarize data related to general information and inferential statistics including correlation and regression analysis was employed to determine the effects among the study variables. Form the descriptive analysis result, democratic leadership style has an overall mean of 13.59, Autocratic has a mean of 19.19, Laissez- faire has a mean of 16.44, coaching has a mean of 14.24 and employee performance has a mean of 19.90 The correlation and test of hypothesis shows that (p-value < 0.05) all the independent variables have a significant effect on employee performance. The findings of the inferential statistics shows that democratic and coaching leadership style have a significantly positive effect on employee performance. Based on the findings the management of Ethiopian Airlines should continue exercising democratic and coaching leadership style because it has a significantly positive effect on employee performance.