| Abstract: | This research explores the intricate relationship between the reward system and job satisfaction
within the context of the public service, specifically focusing on the Bole Sub-city office. The
study employs a mixed methodology, combining descriptive and inferential analyses, to elucidate
the multifaceted dynamics influencing employees' perceptions and contentment. The descriptive
analysis uncovers compelling insights into employee satisfaction within the Bole Sub-city public
service. Notably, respondents express substantial satisfaction with the physical work
environment, emphasizing its positive effect on overall well-being. Additionally, there is a robust
belief in the positive influence of organizational benefits, reflecting the significance of tangible
rewards in shaping the work experience. The regression analysis delves deeper into the complex
interplay between the reward system components (promotion, benefits, training and
development, and work environment) and job satisfaction. The results indicate that promotion
and work environment emerge as critical dimensions significantly affecting job satisfaction
levels. Transparent promotion policies and a supportive work atmosphere are highlighted as
pivotal factors influencing overall contentment among public service employees. The study come
up with major findings, offering overarching conclusions and actionable recommendations. The
study recommends transparent promotion opportunities, improvements in the work environment,
continuous benefits review, and strategic training and development initiatives to enhance job
satisfaction. Future research recommendations propose a longitudinal analysis of job
satisfaction trends and a comparative study with other sub-cities, aiming to deepen
understanding and provide benchmarking opportunities. In summary, this research contributes
valuable insights into the reward system's effect on job satisfaction in the unique context of the
Bole Sub-city public service, offering a nuanced understanding for organizational strategies and
interventions. |
