ORGANIZATIONAL CULTURE AND EMPLOYEE WELL- BEING AT CATHOLIC RELIEF SERVICE ETHIOPIA

Abstract

This study investigates the relationship between organizational culture and employee well-being at Catholic Relief Services (CRS) Ethiopia, a key humanitarian organization. Given the sector's demands and challenges, it is essential to understand how internal cultural dynamics influence employee well-being. The research identifies key cultural dimensions—values, leadership styles, communication patterns, and employee empowerment—that impact employee satisfaction, mental health, stress levels, and overall welfare. Utilizing a mixed-methods approach, data were collected through surveys, interviews, and participatory observations involving a sample population of 150 CRS Ethiopia employees. The research design included both quantitative surveys and qualitative interviews to ensure a comprehensive understanding of the topic. The findings highlight that a supportive organizational culture, marked by clear communication, empathetic leadership, and opportunities for meaningful participation, enhances employee well- being. In contrast, misalignment of values, inadequate leadership, and poor communication contribute to stress and reduced job satisfaction. The study emphasizes fostering a positive organizational culture to mitigate the operational environment's adverse effects on employees, recommending initiatives to improve leadership, communication, and empowerment. These insights not only enrich existing literature but also provide actionable guidelines for enhancing organizational effectiveness and sustaining CRS Ethiopia's humanitarian mission