ASSESSMENT OF THE PRACTICES AND CHALLENGES OF PERFORMANCE APPRAISAL: THE CASE OF MUGHER CEMENT FACTORY

Abstract

The primary objective of the study was to assess the practices and challenges of performance appraisal in Mugher Cement Factory. The researcher used a descriptive research design with qualitative and quantitative approaches. A total of 120 questionnaires were handled by the respondents, and 110 of them completed and returned their questionnaires. In addition to this, interview was carried out with concerned managers. The study's findings were presented in descriptive analysis, and the result of the descriptive statistics revealed that among the practice of employee performance appraisal setting performance standards dimension was 3.24 which indicate that the setting performance standard was good. The results indicating communication practices, measuring performance, comparing employee performance, feedback factor, and taking corrective action were 2.48, 2.43, 2.38, 2.37, and 2.36 respectively. This implies that in the factory employee performance appraisal practice was low. Additionally, the result shows that, Mugher Cement Factory faced several challenges in conducting performance appraisals, including the difficulty in identifying the root cause of employee performance issues, which was attributed to a lack of clear goals and objectives, as well as inadequate training and feedback